Join the Team Behind Stress-Free Travel in Cedar Rapids and Across Iowa

At Jess Visits the Castle, every trip we plan is built on genuine care, precise logistics, and a deep commitment to the people we serve. We are a small, high-touch operation rooted in Cedar Rapids, Iowa, and we bring that same intentional approach to the people who work alongside us. If you are passionate about helping families, working professionals, and milestone travelers turn "someday" into a fully booked, well-organized trip, we would love to hear from you.

Travel Planning in Iowa City, Cedar Rapids, and Beyond

What We Do and Why It Matters

Jess Visits the Castle handles end-to-end vacation planning for clients across Iowa and Illinois, including Cedar Rapids, Iowa City, Waterloo, Davenport, Coralville, North Liberty, and more. Our work covers everything from theme park itineraries and ocean cruises to international travel logistics and all-inclusive resort packages. We do not just book trips. We manage the research, the paperwork, the airport transfers, and support so our clients can focus on the part that actually matters: being present with the people they love. The foundation of this work is a combination of insider theme park knowledge, clinical listening skills, and a genuine understanding of what anxious and time-pressed travelers need to feel confident before they ever leave home.

Our Values and Approach

Built on Relief, Care, and Professional Precision

Our founder, Jessica Hobart-Collis, brings two distinct professional backgrounds to this work: a tenure as a Walt Disney World® Resort Cast Member and a career in clinical social work.. That combination shapes everything about how we operate. We listen closely to identify needs that a standard booking form would never catch, including mobility considerations, dietary restrictions, memory concerns, and travel anxiety. We hold a firm commitment to 508 and ADA accessibility standards, because inclusive planning is not optional here; it is central to the service. Every client interaction is guided by the same principle: figure out how someone wants to feel on their trip, then build everything around that.

Working with Jess Visits the Castle

Common Questions About Our Team and Operations

  • Who is Jess behind Jess Visits the Castle?

    Jessica Hobart-Collis is a travel advisor whose background combines travel, guest experience, clinical social work, and healthcare administration. That combination shapes her detail-oriented and people-first approach to vacation planning. 


  • Was Jess a Disney Cast Member?

    Yes. Jess’s experience as a Walt Disney World® Resort Cast Member gave her firsthand insight into guest experience and the logistics involved in creating memorable theme park vacations. 

  • How does Jess’s social work background influence her travel planning?

    Her clinical social work experience taught her to listen closely, recognize individual needs, remain calm when situations become complicated, and help people navigate uncertainty—all skills that translate naturally into thoughtful travel planning. 

  • Why did Jess become a travel advisor?

    Jess built the business around the belief that vacations should provide relief rather than create another long list of things to manage. Her approach combines the care of guest service with the organization and precision developed throughout her professional career. 

  • What makes Jess’s planning style different?

    Jess combines careful listening with hands-on research and logistical management. Rather than simply offering a list of destinations, she focuses on the experience, pace, needs, and memories each traveler wants to create. 

  • Does Jess understand anxious travelers?

    Yes. Jess understands travel anxiety personally and professionally, which is one reason she places such a strong emphasis on preparation, clear information, maps, guides, and dependable support. 

  • Where does Jess serve clients?

    Jess serves travelers throughout the United States, with a strong local focus in communities throughout Iowa and Illinois, including Cedar Rapids, Iowa City, Waterloo, Davenport, Moline, and surrounding areas.